Built for teams coordinating vacation rental property care. Automate your housekeeping, get the right job to the right person, and see each property’s clean status in real time – all from one platform.
The smarter way to manage turnovers and maintenance for Vacation Rentals
Built for the field teams doing the work and the managers coordinating them. Automate your housekeeping, get the right job to the right person, and see every property’s status in real time – all from one platform.
The #1 Vacation Rental Property Care Platform
7.2 million tasks created
across 31 countries
Operations on Autopilot
PropertyCare has everything your
operations team needs, in one place
PropertyCare automates the busy work of running turnovers… scheduling, assigning, checking and proving the work got done. So your team can focus on getting properties guest ready.
Operations on Autopilot
PropertyCare has everything your operations team needs, in one place
PropertyCare automates the busy work of running turnovers… scheduling, assigning, checking and proving the work got done. So your team can focus on getting properties guest ready.
Operations
Housekeeping Tasks
Maintenance Tasks
Other Custom Tasks
Staff Roster Scheduling
Approvals & Management of Tasks
Team Management
Mobile App
Staff Communication
Permissions & Subunits
Notifications
Proof of Completion
Property Management
Inventory
Consumables
Cost Tracking
Owner Bookings
PMS Integrations
Visibility & Reporting
Property Status
Calendars
Issue Reporting
Dashboards
Custom Notification Groups
There’s more to vacation rental property care. Discover all our features
A complete operating system
Run every turnover like clockwork
Use automation or manually assign with ease
Automate your turnovers
Stop manually scheduling your turnovers
Recurring tasks generate automatically the moment a booking lands, and the right housekeeper gets assigned by your own rules. Manage more properties without adding cleaners.
- Bookings trigger the work – tasks are created and linked to each reservation, so nothing slips through.
- Auto-assign your teams – smart rules send each job to the right person at the right time.
Ensure quality and accountability
Replace WhatsApp and spreadsheets for good
Give cleaners and maintenance teams one simple app with a clear checklist for every property, and proof the work was done to standard.
- Custom checklists per property – your standards, in your team’s hands, on web or native app.
- Photo proof and issue reporting – staff upload images and flag problems in-app as they go.
See every property at a glance
Know exactly what’s clean, what’s not and who’s where
A live overview of every property’s status, plus drag-and-drop scheduling that makes managing your roster effortless.
- Real-time property status – see clean, dirty and in-progress across your whole portfolio.
- Drag-and-drop rostering – adjust assignments on the fly, with a smart tool that predicts cost and time.
Maintenance & issue reporting
Stop small problems becoming big repairs
When managing vacation rental property care, issues your team flag in the field turn into tracked jobs automatically, and the right person gets assigned to fix them – before they become bad reviews or expensive call-outs.
- Report and resolve in one place – staff raise issues in-app, and they become assignable jobs instantly.
- Stay ahead of repairs – schedule recurring maintenance so small problems never become costly ones.
Flexible enough for how you actually work
Configure it around your operation, not the other way round
- Your rules, your triggers – generate tasks from custom triggers and conditions that match how you run.
- Multi-brand, one account – manage multiple brands and control exactly who sees what with user permission groups.
See how PropertyCare can
transform your operations
See how PropertyCare can transform your operations
PropertyCare Benefits
The platform that powers more
efficient teams and 5-star results
Save time and cut admin
PropertyCare takes over the tedious work of scheduling and chasing, so every turnover meets your standards with no room for missed cleans or last-minute scrambles.
Do more with the team you have
Automated assignment and live visibility let you manage more properties without adding headcount, and spot efficiency gains before they cost you.
Do more with the team you have
Automated assignment and live visibility let you manage more properties without adding headcount, and spot efficiency gains before they cost you.
Protect your reputation
Standardised processes, proof of completion and issue tracking help ensure every property is guest-ready, every time.
Protect your reputation
Standardised processes, proof of completion and issue tracking help ensure every property is guest-ready, every time.
Stay in control
See every property’s status, upcoming arrivals, maintenance issues and team workload from a single dashboard, wherever you are.
Scale without
the chaos
Whether you manage
10 properties or 1,000,
PropertyCare gives you
the systems, accountability
and structure needed to
grow with confidence.
Fully integrated
Supercharge your operations with seamless integrations to all
leading PMS Systems
Fully integrated
Supercharge your operations with seamless integrations to all leading PMS Systems
Customers report:
30
hours saved
every week on scheduling and chasing teams
16%
more properties
managed without adding additional cleaners
6
fewer missed cleans
every week on average compared to WhatsApps
Frequently Asked Questions
What is PropertyCare?
PropertyCare is an operations platform for short-term rentals, cleaning companies and field teams. It automates housekeeping, maintenance and task scheduling, gets the right job to the right person and gives you a live view of every property’s status, all from one dashboard.
How does PropertyCare create and schedule tasks?
Tasks are generated automatically from your bookings. When a reservation lands in your PMS, PropertyCare creates the linked turnover tasks and assigns them based on rules you set. You can also create ad hoc and recurring tasks whenever you need them.
Which PMS platforms does PropertyCare integrate with?
PropertyCare integrates with all leading property management systems, so bookings flow straight in and tasks stay in sync automatically. You can view the full list on our integrations page.
Do my cleaners need to download an app?
Your teams can work from the native mobile app or a web browser, whichever suits them. Each person sees their assigned jobs, checklists and notes for the day and can upload photos, report issues and generate new tasks as they work.
How does photo evidence work?
Every property can have its own checklist built to your standards. Staff work through it in the app, upload photos as evidence and flag problems as they go, so you have proof the work was done before the next guest arrives.
Can PropertyCare handle maintenance as well as housekeeping?
Yes. Issues flagged in the field become trackable jobs automatically and get assigned to the right person to fix. You can also schedule recurring preventative maintenance and inspections so small problems never become expensive ones.
Does PropertyCare replace WhatsApp groups and spreadsheets?
That’s exactly what it’s built for. Every job, checklist, photo and issue lives in one system, with a live view of what’s done, what’s in progress and what needs attention. No more chasing teams through messages.
How does PropertyCare pricing work?
PropertyCare is priced per property as a subscription and pricing scales with your portfolio. Visit our pricing page or book a demo for a quote based on your operation.
How long does it take to get set up?
Most teams are up and running within 2 weeks. Once your PMS is connected, your properties and bookings sync automatically, and our onboarding team helps you build checklists, set assignment rules and get your staff into the app.
Is PropertyCare suitable for small portfolios?
Yes, vacation rental property care is an issue for portfolios of all sizes. The PropertyCare platform is used by everyone from independent hosts and small cleaning teams to large operators managing hundreds of properties. The platform scales with you.
What other services do your offer?
PropertyCare.com is a part of the YourWelcome family of brands. YourWelcome‘s signature guest tablet is used in thousands of properties for greeting guests and providing property guides, local area information and upselling opportunities for late check-outs, extra nights, mid-stay cleans and more. YourCompliance is the easiest platform for managing your vacation rental compliance documents (required by law in some countries). GuestGuides is an easy to use platform for sharing pre-arrival links containing guides, info and upsell opportunities. Get in touch with anyone on the PropertyCare team to get a demo of any our platforms.
