Property care and cleaner management has become a hot topic in the vacation rental world. There are a number of companies that operate in this space alongside PropertyCare.com, they include Breezeway, Resort Cleaning and EZ Care.
Property managers are now looking for the best in class technology for each area of their business as opposed to selecting a PMS system that does everything. As the property care tech space becomes an increasingly crowded market, this article outlines the feature sets of what a property care platform should be offering.
What is Property Care Tech?
One of the biggest benefits of a property care platform such as PropertyCare.com, EZ Care or Breezeway is that it offers the Operations Manager a “birds-eye” view of the status of every property. The team member will then instantly know which properties are clean, which are dirty and which has a clean in progress.
All property care platforms should offer an in-field app for cleaning and maintenance staff to report the status of all tasks they are assigned. These solutions can either be a native app like Breezeway (downloaded from the App Store) or could be either a web app (accessed via a URL) or like PropertyCare.com, offer both a native app and a web app to ensure that all staff can easily access the in-field reporting tool.
All property managers run their operations differently. Some have in-house cleaners and some outsource – any property care tech must be highly customisable to make the software work for property manager not force them to adapt operations to suit the software. PropertyCare.com offers one of the most customisable platforms on the market.
Property Care tech should have highly customisable and robust reporting to enable property managers to analyse efficiencies, cost and how they can streamline operations.
Blurring the Lines with Guest Comms
PropertyCare.com | Additional Features vs EZ Care, Breezeway & Resort Cleaning
Guest Communications
PropertyCare.com offers a complete guest communication platform that includes automated email & SMS functionality with triggers to ensure you can put your emails on auto-pilot. The platform also includes an email builder, meaning that you can send branded emails within one platform, removing the need for MailChimp or Campaign Monitor.
Guest CRM
PropertyCare.com offers the most compressive Guest CRM on the market. Guest CRM is a vital tool for property managers that is often under appreciated. When a property manager receives a booking , property managers usually store guest contact details for remarketing purposes to drive direct bookings. PropertyCare.com offers a way to store guest details but also enrich the data to ensure you are able to segment your audience by interest or booking type with any remarketing materials.
ID Approval
Alongside the Guest CRM & automated messaging, PropertyCare.com also offers a way of aggregating and approving guest IDS. The platform is fully compliant with all global data security protocols.
Learn More About PropertyCare.com
Find out how our market leading property care platform can power your company operations systems from only $4, €4 or £4 per property, per month